Week 18 – The Best Measures to Measure

Measure success

Don’t be overwhelmed with measures and KPIs. In the operations science framework, required measures naturally surface. There are the vital few and everything else is just window dressing.

Week 15 – Operations Science and IT (Part 1)

What is Operations Science? | Operations science training

Computers are much faster than people at processing information. This causes an excessive feedback problem that many don’t recognize. Companies invest millions and billions of dollars in IT but still end up with poor on-time delivery and high cost.

Week 12 – Flow Performance Curves, Secrets of WIP Control

Operations science expert in discussion with company executive

See a powerful, practical WIP analysis and control tool, flow performance curves (FPC). FPCs apply to the virtual work (tasks) of projects and services as well as to the physical WIP of traditional manufacturing and provide quick insight that leads to rapid improvements.

Week 11 – Stock Inventory Management

Vast warehouse with single worker

In this second part video on the inventory buffer, we cover the fundamental drivers of stock inventory and provide three powerful hints for optimal inventory management.

Week 9 – Planning the Capacity Buffer

AI-generated picture of a chalkboard with utilization calculation and jar labeled "Capacity" half full of marbles.

Proper capacity planning requires that you, one, know how to calculate capacity and, two, understand the effects of variability and how to calculate those effects. Plan your capacity buffer with operations science to obtain best financial and customer service performance.