Operations Science Institute

Services

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Organization Development, Your People and Your Resources Solve Operations Challenges

Decades of experience with leading companies around the world has shown that many organizations have plenty of technology and good employees, yet they still can not achieve the results they want. The cause is very commonly an unseen gap in their leadership approach due to poor command of operations science. The gap usually exists in both strategy formulation and operations execution.

The Operations Science Institute provides advisory services or education and training or both for leaders and their organizations to

– Achieve higher throughput, lower cost, optimal inventory, better efficiency, and best possible service levels

– Engage and inspire people. Develop their expertise through science-based education and training to achieve best possible performance

– Focus and unify efforts. Operations science enables progression from a multitude of opinions to a science-based definition of the vital few solutions

– Strengthen operations leadership and prepare new operations managers for successful leadership

– Eliminate finger-pointing and complaining from poor results

– Achieve the promised benefit of investments in ERP deployments, Lean, Digital and other initiatives or resources

– Determine strategy disconnects

– Align business and operations strategy

– Assess organizational capability

– Evaluate mergers and acquisition.

– Construct operations science-based plans for effective integration of organizations

Is the Institute a Consulting Organization?

The institute’s services are better than traditional consulting.

Certainly, we will suggest strategies, solutions, and courses of action.  However, our focus is to train and coach on operations science in the context of the customer’s business. People inevitably grasp the science and then turn and apply the concepts more quickly and more effectively than any consultant ever could.  The people who do the work know the work best. The OSI and operations science serve as catalysts for customer success.

Traditional consulting arrangements often set up adversarial situations.  Traditional consultants provide best practices, software, or tools that are either forgotten or poorly used after the consultant leaves.  Organization development from the OSI avoids an adversarial dynamic.  The customer’s employees achieve results strengthened and accelerated by their new found operations science knowledge.

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