Week 9 – Planning the Capacity Buffer

AI-generated picture of a chalkboard with utilization calculation and jar labeled "Capacity" half full of marbles.

Proper capacity planning requires that you, one, know how to calculate capacity and, two, understand the effects of variability and how to calculate those effects. Plan your capacity buffer with operations science to obtain best financial and customer service performance.

Week 8 – Operations Science and Budgeting

Management experts explaining the benefits of operations science.

Operations science concepts connect financial statements to operations performance optimization. Jeff Bell, Managing Director of Arc Precision, shares his experience applying the concepts to successfully grow and manage a company.

Week 7 – The Fundamental Relationship

A diagram representing the interaction between buffers and variability.

An explanation of the fundamental dynamics of buffers and variability that is central to operations science. Understanding this relationship is vital for people in operations to achieve predictable success in their careers.

Optimizing the Supply Chain With Existing Resources

Warehouse workers managing inventory.

Operations science concepts formed the foundation of a company transformation leading to tens of millions of dollars of savings. Gisele Roy, Senior Director of Supply Chain for Terumo, provides description of her experience working with supply chain and finance teams to vastly improve customer service and profitability.

Week 6 – Operations Science and People

A trophy representing accomplishments achieved through operations science

This week’s episode explores what motivates people, how operations science helps leaders motivate their teams, and how operations science strengthens motivation within a team.

Week 5 – What is Operations Science?

Operations science illustration of variability disconnecting demand and transformation

In this week’s episode, we provide the basic definition of operations science and describe its core concept. This is a fundamental requirement for understanding behavior of operations so leaders and workers can establish predictive control and accelerate success.

Week 4 – What is Operations Strategy?

Illustrations of strategies that are not SMART

A working definition of strategy and operations strategy. Building on last week’s video, we discuss characteristics required to establish objective, productive operations goals that align with operations science.

Week 3 – What is the Goal?

Newton's cradle as a representation of perpetual motion

Evaluation of popular operations goals and a description of objective operations goals that align with operations science.