Week 15 – Operations Science and IT (Part 1)

What is Operations Science? | Operations science training

Computers are much faster than people at processing information. This causes an excessive feedback problem that many don’t recognize. Companies invest millions and billions of dollars in IT but still end up with poor on-time delivery and high cost.

Week 12 – Flow Performance Curves, Secrets of WIP Control

Operations science expert in discussion with company executive

See a powerful, practical WIP analysis and control tool, flow performance curves (FPC). FPCs apply to the virtual work (tasks) of projects and services as well as to the physical WIP of traditional manufacturing and provide quick insight that leads to rapid improvements.

Week 11 – Stock Inventory Management

Vast warehouse with single worker

In this second part video on the inventory buffer, we cover the fundamental drivers of stock inventory and provide three powerful hints for optimal inventory management.

Week 9 – Planning the Capacity Buffer

AI-generated picture of a chalkboard with utilization calculation and jar labeled "Capacity" half full of marbles.

Proper capacity planning requires that you, one, know how to calculate capacity and, two, understand the effects of variability and how to calculate those effects. Plan your capacity buffer with operations science to obtain best financial and customer service performance.

Week 8 – Operations Science and Budgeting

Management experts explaining the benefits of operations science.

Operations science concepts connect financial statements to operations performance optimization. Jeff Bell, Managing Director of Arc Precision, shares his experience applying the concepts to successfully grow and manage a company.

Week 7 – The Fundamental Relationship

A diagram representing the interaction between buffers and variability.

An explanation of the fundamental dynamics of buffers and variability that is central to operations science. Understanding this relationship is vital for people in operations to achieve predictable success in their careers.

Optimizing the Supply Chain With Existing Resources

Warehouse workers managing inventory.

Operations science concepts formed the foundation of a company transformation leading to tens of millions of dollars of savings. Gisele Roy, Senior Director of Supply Chain for Terumo, provides description of her experience working with supply chain and finance teams to vastly improve customer service and profitability.