Week 18 – The Best Measures to Measure

Measure success

Don’t be overwhelmed with measures and KPIs. In the operations science framework, required measures naturally surface. There are the vital few and everything else is just window dressing.

Week 15 – Operations Science and IT (Part 1)

What is Operations Science? | Operations science training

Computers are much faster than people at processing information. This causes an excessive feedback problem that many don’t recognize. Companies invest millions and billions of dollars in IT but still end up with poor on-time delivery and high cost.