Operations science played a key role in helping Delta TechOps rebuild from the severe disruption of Covid and, at the same time, embark on an ambitious growth plan for its maintenance, repair, and overhaul business. We summarize the compelling podcast of Mike McBride, VP of Engines and Components, and his take on the events. It provides powerful lessons on crisis management in operations.

There are a couple of common, avoidable mistakes that organizations make when creating their annual operating plans. This 2-minute video describes those mistakes.

Batch size optimization decisions must consider capacity utilization, not only setup cost and inventory cost.