Week 20 – Details of Leading and Lagging Measures
This week we provide specific examples of leading and lagging measures. Leading measures track causes, not effects. To see the effects, track lagging measures which provide understanding of whether the causes were accurately described–true scientific thinking.
Week 19 – The Best Measures for Individuals
Measures motivate behavior. This week provides a list of important characteristics of measures used for measuring individual performance. Also provided are specific examples of these measures, including examples the average view may not have seen before.
Week 18 – The Best Measures to Measure
Don’t be overwhelmed with measures and KPIs. In the operations science framework, required measures naturally surface. There are the vital few and everything else is just window dressing.
Week 17 – How to Improve Continuous Improvement
Don’t let your continuous improvement efforts end up just going through the motions. See how operations science helps you supercharge any process improvement efforts.
Week 16 – Operations Science and IT (Part 2)
Organizations see repeated occurrences of poor performance even after investing tremendous amounts of money and time in implementing new software. This does not have to be.
Week 15 – Operations Science and IT (Part 1)
Computers are much faster than people at processing information. This causes an excessive feedback problem that many don’t recognize. Companies invest millions and billions of dollars in IT but still end up with poor on-time delivery and high cost.
Week 14 – Managing for Optimal Performance
The operations science model for operations management provides quick improvements and long-lasting success.
Week 13 – Inventory Performance Curves, Secrets of Stock Inventory Control
Efficient frontiers provide a great benchmark of where your inventory performance is versus where it could be.