Week 47 – From Grounded to Greatness, The Delta TechOps Story

Planes parked at an airport during the Covid pandemic.

Operations science played a key role in helping Delta TechOps rebuild from the severe disruption of Covid and, at the same time, embark on an ambitious growth plan for its maintenance, repair, and overhaul business. We summarize the compelling podcast of Mike McBride, VP of Engines and Components, and his take on the events. It provides powerful lessons on crisis management in operations.

Week 46 – Mistakes in Annual Planning

Broken bridge representing the disconnect between business strategy and operations strategy

There are a couple of common, avoidable mistakes that organizations make when creating their annual operating plans. This 2-minute video describes those mistakes.

Batch Time Drives Cycle Time

Batch time is one of the major drivers of cycle time in many processes. This quick video provides a simple simulation to demonstrate the effects of batching on cycle time.

Week 42 – Manage Suppliers Better With Operations Science (3 of 3)

African American supplier and Caucasian customer shaking hands in front of a bridge labeled “Operations Science,” symbolizing collaboration and mutual success through supply chain management using operations science.

Once a supplier’s supplier’s strengths and weaknesses are understood from operations science-based analysis, supply chain managers can bring price into the conversation and much more easily establish a productive and mutually profitable relationship as we demonstrate.

Week 39 – New Leaders, Start Fast!

Crew of a commercial cargo ship safely entering port. Provides a metaphor of how operations science can help new leaders quickly and effectively navigate in a new role to build rapport with their managers and teams and achieve rapid success.

Odds of success for managers stepping into new leadership roles are greatly improved by using operations science concepts to build rapport. See how in this week’s 2-minute video.