Week 4 – What is Operations Strategy?
A working definition of strategy and operations strategy. Building on last week’s video, we discuss characteristics required to establish objective, productive operations goals that align with operations science.
Week 3 – What is the Goal?
Evaluation of popular operations goals and a description of objective operations goals that align with operations science.
Week 2 – The Error of Forecasting
Common forecasting errors and practical tips for productive forecasting.
Week 1 – Use A Performance Envelope for Predictable Results
A fundamental challenge for all organizations is how to manage variability. We discuss the performance envelope, a fundamental element required to plan for and manage variability successfully.
An Antidote to Confusion – Operations Science and Pull
Companies struggle with “pull” systems in attempts to improve performance. A radical idea is proposed to resolve decades of ongoing confusion. 4 min read