Two Minute Videos

A skilled craftsman-meticulously measures his work.

Week 19 – The Best Measures for Individuals

Measures motivate behavior. This week provides a list of important characteristics of measures used for measuring individual performance. Also provided are specific examples of these measures, including examples the average view may not have seen before.

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What is Operations Science? | Operations science training

Week 15 – Operations Science and IT (Part 1)

Computers are much faster than people at processing information. This causes an excessive feedback problem that many don’t recognize. Companies invest millions and billions of dollars in IT but still end up with poor on-time delivery and high cost.

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