Operations is not a black box. You should start any gemba journey with an operations science map to guide you quickly and efficiently.

Once a supplier’s supplier’s strengths and weaknesses are understood from operations science-based analysis, supply chain managers can bring price into the conversation and much more easily establish a productive and mutually profitable relationship as we demonstrate.

Just as you would survey the ground to evaluate it as a foundation for a bridge, you should evaluate your suppliers as part of building a relationship. Operations science provides the ability to evaluate suppliers without discussing sensitive cost information.

Learn the secrets of supplier management success using operations science.

Odds of success for managers stepping into new leadership roles are greatly improved by using operations science concepts to build rapport. See how in this week’s 2-minute video.

To create true, sustained innovation, start from first principles in the operations science framework. Tools and best practices come afterwards, they do not make a good foundation for innovation.

Too often people confuse reporting with control. Here we list actual controls that will provide predictable results.

Good strategy and tactics can be wasted if proper control is not used effectively. Find out how to establish reliable control.

Strategy without action is daydreaming. We describe the business system framework and tactics needed to achieve successful results repeatedly and sustainably.

The laws and concepts of operations science are like an objective third party referee passing judgment on what strategies are or are not feasible. Operations science doesn’t care if you believe in it or not. It dictates outcomes either way.