Week 22 – A 30% Increase in Throughput

High value through operations science

The unique insights provided by an operations science flow analysis led this company to achieve a massive increase in throughput and efficiency in a couple of months.

Week 21 – How to Know if You Are in Control

Metaphorical illustration of synchronized effort achieved after operations science coaching

Last week we were below goal. that was terrible. This week we are above goal. Terrific, pizza for everyone! Are you just reacting to noise in the system? If so, you’re just increasing variability and its associated buffering requirements and, at the same, time creating unnecessary stress for your people.

Week 20 – Details of Leading and Lagging Measures

Planner peers into a crystal ball which are her leading measures that predict future performance.

This week we provide specific examples of leading and lagging measures. Leading measures track causes, not effects. To see the effects, track lagging measures which provide understanding of whether the causes were accurately described–true scientific thinking.

Week 19 – The Best Measures for Individuals

A skilled craftsman-meticulously measures his work.

Measures motivate behavior. This week provides a list of important characteristics of measures used for measuring individual performance. Also provided are specific examples of these measures, including examples the average view may not have seen before.

Week 18 – The Best Measures to Measure

Measure success

Don’t be overwhelmed with measures and KPIs. In the operations science framework, required measures naturally surface. There are the vital few and everything else is just window dressing.