Just as a boxer overcomes a powerful opponent, organizations can defeat the hidden forces of waste, stress, and unpredictable results by understanding operations science and using its laws to improve flow, resilience, and performance.

Leadership efforts are greatly weakened without an organization’s or team’s embrace of operations science. Should you try to build a bridge without understanding engineering science? That is doubtful at best. Similar chances of success occur in operations and businesses without understanding operations science.

Everyone want their operations or project to be resilient. Very few know how to design resilience into their operations. This week we explore resilience in operations and the traits of resilient operations.