Jeremiah Roberts photo

Project Lead

Chick-fil-A

Operations Science in Food Services and Projects

Jeremiah is a military veteran with extensive experience driving practical improvements in operational environments. He served eight years in the U.S. Navy as part of the submarine community, serving aboard both the USS Asheville and the USS La Jolla. During his service, he held roles as a nuclear plant Engineering Watch Officer and Officer of the Deck, and concluded his naval career as an instructor at the Naval Prototype Training Units in Charleston, South Carolina.

He is an OSI-certified operations science instructor and holds a Lean Six Sigma Black Belt. Jeremiah brings many years of experience as a quality engineer and Kaizen leader across multiple organizations, including Hoshizaki America, Delta Air Lines, and Chick-fil-A, Inc. His experience includes leading value stream mapping efforts, facilitating Kaizen events, guiding organizational transformation journeys, change management, root cause analysis, statistical process control, and quality engineering initiatives.

Jeremiah holds a bachelor’s degree in Mechanical Engineering from the Georgia Institute of Technology and is pursuing a Master of Business Administration from Mercer University.

Jeremiah is a man of faith and a family man. He lives just outside of metro Atlanta with his wife of 13 years and their two children. If he can’t be found at work or at church, he’s most likely at the baseball fields with his boys.